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Error Code 107-6838 - Nintendo Tech Forums


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Error Code 107-6838

RAMUH 1 posts since
Sep 29, 2013

I have a prepaid card that I'm trying to redeem on my WiiU. I enter the code on the "Add
prepaid funds" screen on the e-shop. I enter the code and it pops up with the correct amount
for the card I bought. I hit the "Add" button to add the funds to my account and it thinks for a
second and then gives me the error code 107-6838. The support website could not find that
error code. Google returns next to nothing when I search that error code. Help?
Tags: error, error_code, card, wii_u, wii-u

CPM 1,255 posts since
Apr 1, 2010 1. Re: Error Code 107-6838 Sep 29, 2013 3:55 PM

call nintendo at 1-800-255-3700.

DANIELUZUMAKI14 3 posts since
Aug 9, 2014 2. Re: Error Code 107-6838 Aug 9, 2014 11:09 PM

I have gotten the same error code for two of my pre paid cards, did you find a solution?
please answer back as quickly as possible.

EOREYESG 3 posts since
Nov 8, 2014 3. Re: Error Code 107-6838 Nov 8, 2014 8:18 PM

i have the same problem, please help and i odnt wanna call Nintendo because They never
answer the phone. someone found a viable solution?????

NOA_TECH_CHARLES 2 posts since
Aug 12, 2014 4. Re: Error Code 107-6838 Nov 9, 2014 11:44 AM

We do strive to do our best to get to all the calls every day. Our hours are 6am-7pm PDT all
week long at 1 (800) 255-3700. Please give us a call during those times and we'd be happy
to assist you!

Generated by Jive SBS on 2014-12-02Z
1

Error Code 107-6838

-NOA_TECH_CHARLES

KINGOFLIFE67 1 posts since
Nov 22, 2014 5. Re: Error Code 107-6838 Nov 22, 2014 3:44 PM

I got this error too, and this didn't happen to me before. It didn't work on the Wii U or 3DS,
and I know for a fact its not a connection problem. From what the store have said, i did
activate it correct, but i don't know why this error has occured with this card. If costumer
support can help fix this problem or better yet, add the amount for us who have this problem,


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