Microsoft Software Assurance
Frequently Asked Questions
Contents
General Software Assurance ........................................................................................................................................2
Workplace Discount Program......................................................................................................................................3
License Mobility through Software Assurance ....................................................................................................5
Flexible Virtualization benefit ......................................................................................................................................6
Microsoft Desktop Optimization Pack .....................................................................................................................6
Microsoft Products and Services Agreement ........................................................................................................7
New Version Rights .........................................................................................................................................................8
Office for the web services and Office Online Server .......................................................................................9
Problem Resolution Support........................................................................................................................................9
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Microsoft Software Assurance Frequently Asked Questions
General Software Assurance
What is Software Assurance, and why do I need it?
Software Assurance is a comprehensive Volume Licensing program that includes a unique set of technologies, services, and rights to help you deploy, manage, and use your Microsoft products more efficiently. Using Software Assurance benefits can help you take full advantage of your investments in IT.
How do I get Software Assurance?
Software Assurance is included with some Volume Licensing programs and is an optional purchase with others. You can purchase Software Assurance through Microsoft partners via your
Volume Licensing agreement.
Which Software Assurance benefits are included in my Volume Licensing agreement?
The Interactive Benefit Chart (PDF, 768 KB) includes an overview of each benefit, and describes which benefits apply to each type of Volume Licensing agreement.
How do I activate my Software Assurance benefits?
Your Software Assurance benefits are activated in the M365 admin center. Before you can activate your Software Assurance benefits, your organization needs to provide you with Software
Assurance Manager permissions. Once you have signed in, you'll find a complete list of your available Software Assurance benefits. The process to start using each individual benefit may differ slightly, but the process is similar for most. Review the M365 admin center learn document for more information.
Is Software Assurance available for my small organization?
Software Assurance is available to organizations that support as few as five devices. Software
Assurance is only available through Volume Licensing and is purchased when you buy or renew a Volume Licensing agreement. It is included with some agreements and is an optional purchase with others. Your available benefits are determined by the types and quantity of products that you purchase. The size of your organization may determine which of the broad range of benefits are most immediately useful to you.
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Microsoft Software Assurance Frequently Asked Questions
Which use rights document governs the Self-Hosted Applications use right?
