4AA7 3807ENW

Extrait du fichier (au format texte) :

Universidad Andr?s Bello elevates service and support
Improving IT service response time and customer satisfaction with
HP Managed Device Services (MDS)

Objectives

Business Outcomes

" Optimize device fleet management

" Free IT staff to focus on education priorities

" Minimize security threats

" Improved student and staff user experience

" Enable collaboration across eight campuses

INDUSTRY:
Higher Education
COUNTRY:
Chile

Approach
" HP Managed Device Services
(MDS) for improved hardware support, services and analytics
" Endpoint management for
2,500 devices
" HP handles configuration and security tasks

" Faster incident resolution increased UNAB staff productivity
" Time and cost savings with a single provider
" Planned extension across entire university

48,000
students

8
campuses

Hewlett-Packard    Accès au site

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