AppleCare Protection Plan - Support

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AppleCare
Protection Plan for iPhone
Getting Started Guide

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AppleCare Protection Plan for iPhone

Fact Sheet
Service and support from the people who know your iPhone best
Every iPhone comes with one year of repair coverage and 90 days of technical support. The AppleCare
Protection Plan for iPhone extends your coverage to two years from the date of your iPhone purchase.1
Whether you use iPhone with a Mac or PC, just one phone call can help resolve most issues.
Coverage information
This comprehensive plan is available for all iPhone models within their one-year limited warranty.
If you sell the covered iPhone before the AppleCare Protection Plan for iPhone expires, you may transfer the plan to the new owner.2 For each iPhone you want to cover, you must purchase a separate
AppleCare Protection Plan for iPhone.
Keep your Proof of Coverage document, the original iPhone sales receipt, and the AppleCare Protection
Plan for iPhone receipt. Apple may require proof of purchase if any questions arise about the eligibility of your iPhone for the AppleCare Protection Plan.
Technical support options
If you experience difficulties with your iPhone, try the troubleshooting steps on the iPhone Support website at www.apple.com/uk/support/iphone. If you re not able to resolve the issue, AppleCare representatives can help troubleshoot your iPhone and its connection with iTunes. Apple technical support contact information and hours of operation are listed in the Quick Reference Guide. Under the AppleCare Protection Plan for iPhone, Apple offers the same complete service for both Mac and
Windows users.
Hardware service
This plan extends repair and replacement service from the Apple one-year warranty to two years from your iPhone purchase date. This plan also extends service coverage to the iPhone battery when
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