AppleCare Protection Plan - Support

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AppleCare
Protection Plan
Getting Started Guide

Contents
5

Quick Reference Guide

9

Terms and Conditions

25
27
36
38
48
50
61
63
76

Petunjuk Referensi Cepat

78

Syarat dan Ketentuan

3

AppleCare Protection Plan

Quick Reference Guide

Service and support from the people who know your Apple products best
The AppleCare Protection Plan provides up to two years1 of world-class support for iPad, iPhone,
iPod, and Apple TV and up to three years for Mac and Apple display. The plan includes expert telephone technical support, onsite service for desktop computers, and web-based resources at www.apple.com/asia/support, www.apple.com/au/support, www.apple.com/nz/support, or www.apple.com/sg/support. If your Apple product or the included accessories need service, Apple will repair or replace them.2
Coverage information
Your AppleCare Protection Plan must be purchased within twelve months of the original purchase date of your Apple product. Keep the confirmation of coverage and the original sales receipt for your
Apple product(s) and the AppleCare Protection Plan. Proof of purchase may be required if there is any question as to your product s eligibility for AppleCare Protection Plan coverage.
A separate AppleCare Protection Plan must be purchased for each Apple product to be covered.
This AppleCare Protection Plan covers the Apple product(s) listed on the front left corner of this package. If you find that you have purchased a plan that does not match your Apple product(s), call the

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